QUEUE MANAGEMENT SYSTEM IN ALGERIA

A smoother welcome.For everyone.

Queue management software, ticket dispensers and calling displays for your reception in Algeria. Equip a new branch or improve an existing site with Ignite QMS.

Request a quote

Software + hardware Configured for your site

Every visit starts here.

Ignite QMS calling display showing ticket and counter numbers

Queue display

Standard black touchscreen ticket dispenser

WELCOMEYour ticketA024One number.
The right service.Sample ticket

A clear journey.
For every visitor.

CLINICS · PUBLIC SERVICES · BRANCHES · CUSTOMER CARE

Trusted by these organisations.

Everyone’s turn.
Made simple.

Choose a service

The visitor selects the reason for their visit on the touchscreen kiosk.

Take a ticket

A number, a service and a clear reference while waiting.

Receive the call

The agent calls the next visitor from their workstation.

Go to the right counter

The number appears on the display with a voice announcement.

TRY THE JOURNEY ILLUSTRATIVE DEMO

STEP 01 / YOUR ARRIVAL

Welcome.
Which service do you need?

The software behind
a better reception.

01 / COUNTERS

The right call.
At the right time.

Manage service-counter queues from one agent interface: call, recall and transfer visitors as their visit progresses.

Call, recall and manual calling
Transfers between counters
Waiting visitors and service history

Your reception.
Your way of welcoming.

Select your industry.
Picture your next reception.

SAMPLE WORKFLOW

YOUR TURN

C024COUNTER02

ReceptionConsultationsAdmissions

Ignite QMS kiosk illustrating the start of the visitor journey

The right service. A clearer journey.

CLINICS & MEDICAL CENTRES

A clear next step for every patient.

Direct patients to reception or the relevant service and make the order of service easier to follow.

Let’s discuss your site

One software platform.
Three ways to welcome.

01 / ASSISTED RECEPTION

Essential

Your receptionist leads the way.

Illustrative reception workstation running Ignite QMS

Reception PC supplied by the client · Illustration

Complete Ignite QMS software
Ticket printer
Dedicated server PC included
No self-service kiosk required

For practices, small laboratories and sites with a receptionist.

What you need to provide

A client-supplied reception PC, subject to compatibility checks. The receptionist selects the service and hands over the ticket. Server configuration and counter numbers are specified in your quote.

Price on request Optional calling display

Choose Essential

02 / SELF-SERVICE RECEPTION

Standard

Visitors choose. The kiosk prints.

15,6″TOUCHSCREEN Black Standard kiosk with a 15.6-inch touchscreen

Complete Ignite QMS software
Black 15.6″ touchscreen kiosk
Integrated 80 mm printer
Dedicated server PC included

For clinics, laboratories, public services and sites with several counters.

Technical specifications

Screen: 15.6″ touchscreen · 1024 × 768
Processor: Intel Core i5-5200U
Memory: 4 GB RAM
Storage: 128 GB SSD
Printer: 80 mm thermal · 300 mm/s
Enclosure: Black metal · 120 × 40 × 40 cm

Kiosk specifications. Server PC configuration and agent workstations are specified in your quote.

Price on request TV queue display — optional

Choose Standard

03 / LARGE-FORMAT RECEPTION

Premium

A bigger presence at reception.

21″FULL HD Imported Premium ticket dispenser with a 21-inch Full HD screen

Complete Ignite QMS software
Imported 21″ Full HD kiosk
Integrated 80 mm printer
Dedicated server PC included

For institutions and branches looking for a larger-format kiosk.

Technical specifications

Screen: 21″ · 1920 × 1080
Touch input: Capacitive · 10-point touch
Processor: Core i5 · 8th generation
Memory: 8 GB RAM
Storage: 500 GB
Printer: 80 mm thermal · 203 dpi

Based on the supplied manufacturer specification. Camera, additional modules and agent workstations are subject to quotation.

Price on request TV queue display — optional

Choose Premium

Not sure which package fits? Tell us about your reception. We’ll help you choose.

Help me choose

SEE IT IN ACTION

One ticket.
A clearer journey.

From choosing a service to being called to a counter, see how Ignite QMS works.

Good questions.
Clear answers.

Is Ignite QMS suitable for our organisation?

Ignite QMS is designed for organisations that welcome visitors and direct them to services or counters: clinics, banks, public services, branches and customer service centres. We help companies setting up in Algeria and existing businesses choose equipment around their reception workflow and number of counters.

What equipment does a queue management system need?

Every package includes the software and a dedicated server PC. Essential adds a ticket printer and uses your compatible reception PC. Standard and Premium include a touchscreen ticket dispenser with an integrated printer. Agent workstations and the calling display are specified in your quote.

Is the TV queue display included?

No. The TV display is optional with Standard and Premium. A calling display is also optional with Essential. Your quote lists the selected equipment.

Which languages are available for voice announcements?

Voice announcements are available in Arabic, French and English, with a male or female voice. The language and settings are configured for your reception.

Can we customise the tickets and queue display?

Yes. Tickets can include your logo, contact details, a message and a QR code alongside the service and ticket number. The queue display also has customisation settings.

How much does a queue management system cost in Algeria?

Ignite QMS is quoted according to the Essential, Standard or Premium package, the number of counters and the hardware selected. The calling display is optional. Share your site type, location in Algeria and counter requirements to receive a tailored proposal.

What is the difference between a ticket dispenser and queue management software?

A ticket dispenser issues a number to the visitor. Queue management software organises services, waiting tickets, calls and transfers between counters. Ignite QMS connects these functions with displays and voice announcements to guide visitors to the right counter.

Can we manage queues without a touchscreen kiosk?

Yes. With Essential, your receptionist selects the service on a compatible reception PC and hands the printed ticket to the visitor. The software, printer and dedicated server PC are included; you supply the reception PC. Standard and Premium let visitors choose their service at a self-service kiosk.

Let’s plan
your reception.

Tell us about your organisation.
We’ll recommend the right configuration.

01 We discuss your requirements.
02 We define your configuration.
03 You receive a tailored proposal.

Your project in Algeria
SARL CECI · Ignite QMS

0770 92 77 80 020 42 97 37 contact@ceci-dz.com

A smoother welcome.For everyone.

Trusted by these organisations.